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Forum Day One - Monday, 7 December 2009
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| 08:00 |
Registration And Coffee |
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| 08:30 |
Opening Remarks From The Chair
Alan Fell
Managing Director,
Alan Fell Consultancy, UK
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| 08:45 |
Effective BSC Application In The Context Of Arabian Management Culture
• Characteristics of a strategy execution culture
• Characteristics of the GCC management culture
• Balanced Scorecard as a tool to bridge the gap
Dirk Kalff
Head Of Strategic Performance Management, Corporate Strategy And Development
Alfaisaliah Group, KSA
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| 09:30 |
The Microsoft Business Intelligence Solution—Familiar, Integrated, Enterprise – Ready
• Customer Situation overview
• Business and IT priorities (BI has been the top #1 priority in the last 4 years by CEOs)
• What customers needed?
• Solution proposed
• How Microsoft addressed the customer needs?
• Deployment
• Benefits
• ROI/TCO/Productivity
• What is Microsoft BI vision?
• What is Microsoft BI offer?
• Demo with a dashboard
Michael Tejedor
Senior Product Manager,
Microsoft, USA |
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| 10:15 |
Case Study
A Real Life BSC Implementation Case Study – The Challenges To Watch Out For And How To Overcome Them
• BSC as a strategic alignment and diagnostic tool
• BSC just as effective in SMEs as in large corporations but in different ways
• How learning and growth drivers are absolutely fundamental but often ignored especially culture and
human capital development! We need to strengthen our roots here before anything can be achieved
• The customer perspective and the measurement challenges associated in our environment
Tariq Qureishy
CEO,
Vantage Holdings, UAE |
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| 11:00 |
Morning Networking Session |
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| 11:30 |
Case Study
Government Perspective – Adopting The Balanced Scorecard Within The Public Sector
• Focusing on alignment
• Defining measures
• Building capability
• Putting customers first
Hamed Al-Safi Al-Hashemi
Director Of Government Performance Management
General Secretariat Of Abu Dhabi Executive Council, UAE
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| 12:15 |
Case Study
BLOM Bank Going Regional –A Sustainable Regional Expansion Powered By The BSC
• Improving control over regional operations through BSC
• Mapping corporate risk management practices to regional operations through BSC measures
• Involving multiple layers of management for formulating a 360 degree outlook of BLOM’s enablers and challenges
Dr Pierre Abou-Ezze
Assistant General Manager – Human Resources,
BLOM Bank, Lebanon
Wael Zein
Managing Partner,
ADDIMA Consulting, Lebanon
Eddy Abou Chakra
Partner,
ADDIMA Consulting, Lebanon
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| 13:00 |
Prayer Break And Networking Lunch For Delegates And Speakers
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| 14:00 |
Case Study
Showing The Results – How BSC Has Transformed The City Of Jeddah
• Adopting the SFO methodology in managing the project
• Leveraging technology to manage change
• Linking rewards to performance
• Alignment of human and information capitals
• Measurable performance improvement results
Mohamed Moustafa Mahmoud
Advisor To The Mayor Of Jeddah And Director Of Office Of Strategy Management And Vice President Organisational Development,
Savola, KSA
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| 14:45 |
Strategy Focused Working Clinics:
Breakthrough performance comes from following the five principles of the Strategy Focused Organisation (SFO). Each afternoon will be dedicated to interactive clinics breaking down each of the five principles and giving you specific tools that you can implement immediately into your organisation to set you on the path of becoming a “Strategy Focused Organisation.”
Working Group Clinic 1
Mobilise Change Through Executive Leadership
• Examining tools from top-level commitment
• BSC needs assessment
• Leading change, motivation and changing culture and accountability for C-suite
Dr Khalid Shukri
Executive Director Quality And Development Administration And Consultant Strategic Management,
King Fahad Specialist Hospital, KSA
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| 15:45 |
Networking Session
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| 16:15 |
Working Group Clinic 2
Translate Your Organisation’s Strategy Into Operational Terms
Malcolm Spiers
Strategy Consultant,
Zamil Group Holding Co., KSA
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| 17:15 |
Chairman’s Closing Remarks |
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| 17:30 |
Close Of Forum Day One
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